Feedback is one of the most powerful tools for managing a team. It influences motivation, performance, and company culture. But most leaders give feedback intuitively—and instead of fostering growth, they end up causing resentment, resistance, or “quiet sabotage.” This workshop is designed for those who want to turn feedback into a systematic management tool.

What you'll learn in the workshop:

• What is a healthy feedback culture, and how does it affect KPIs, work quality, and strategic goals?;
• how to give feedback in a way that helps employees grow rather than making them feel offended;
• how to interpret body language and emotional cues to prevent manipulation in a conversation;
• how to build a system where feedback flows not only from the top down, but also helps leaders identify the “blind spots” in their business;
• how to use the OS as a tool for managing results, rather than as a tool for criticism;
• How to foster an atmosphere of trust and openness within a team—based on the H2H (Human to Human) principles.

Practical part:

• analysis of real-life situations from the participants' own experiences;
• role-playing exercises: practicing constructive feedback in a safe environment;
• techniques for reading emotional cues and handling resistance;
• tools for establishing a company-wide feedback system;
• Coaching techniques from an ICF-certified expert.

Participant Outcome:

After the workshop, participants:

• know how to give feedback that motivates rather than demotivates;
• recognize manipulation and emotional traps in communication;
• establish two-way communication—from the team to the leader;
• foster a culture of openness and accountability within the company;
• use the operating system as a tool for achieving business goals.