Contents Introduction to process management: analyzing internal processes, identifying waste, and steps toward building lean processes. Lean manufacturing tools: organizing workstations using the 5S system, standardizing work, visual management, and pull systems (Kanban / Supermarket). Practical simulations: making paper airplanes to visually compare batch production and one-piece flow. Quality and performance management: error-proofing (Poka-Yoke), developing key performance indicators (KPIs), and using dashboards. Introduction to project management: fundamentals of project management, risk management, and change management. Project workshop: analysis of the success factors of good project management and reinforcing exercises.